Account suspended masagro

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Account suspended masagro

Postby mdsoft » Wed Aug 13, 2008 12:54 am

Why you before suspended don't send notification email!!!!!!!!!!! I open account masagro 27 mart 2008 and paid for one year!!!! Why you stop my service!!!! I recive about 100 spam emails in my account. I think transfer my account to other provider. You support serivce ICQ is down!
mdsoft
 
Posts: 15
Joined: Sun Oct 29, 2006 10:52 pm

Re: Account suspended masagro

Postby 2WDHost.com » Wed Aug 13, 2008 2:50 am

Hi Mdsoft.

Thanks for your post.

1. The mentioned account has been stopped because of the TOS violation (SPAM/server reliability). It could be that your account was hacked. So in such cases it's better for customer as well to suspend the account .
Corresponding e-mail has been sent to you and we are here to resolve the issue.

2. Live support is by request, so please just submit an urgent HelpDesk ticket, state your IM UIN, and we will contact you ASAP.

Thanks again for your post.
Regards,
www.2WDHost.com
Professional Hosting
2WDHost.com
Site Admin
Site Admin
 
Posts: 2006
Joined: Thu Jan 15, 2004 4:34 pm

Re: Account suspended masagro

Postby mdsoft » Wed Aug 13, 2008 5:14 am

You ICQ pager is down during this two hours. What I have to do?
mdsoft
 
Posts: 15
Joined: Sun Oct 29, 2006 10:52 pm

Re: Account suspended masagro

Postby 2WDHost.com » Wed Aug 13, 2008 8:08 am

Hi.

Issue has been discussed in IM and resolved.

Account has been unsuspended.

Feel free to get back to us for further support. We are here to help!

Thanks for understanding and for using 2WDHost!
Regards,
www.2WDHost.com
Professional Hosting
2WDHost.com
Site Admin
Site Admin
 
Posts: 2006
Joined: Thu Jan 15, 2004 4:34 pm


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